Terms and Conditions

OpenFinder Outdoor ("we", "our", or "us") operates from Dhaka, Bangladesh. We specialize in providing durable outdoor gear, camping equipment, and hiking apparel designed for real-world exploration.

These terms govern your use of the website and constitute a legally binding agreement between you ("the customer" or "user") and OpenFinder Outdoor. We reserve the right to update or modify these terms at any time without prior notice.

We strive to ensure that all product descriptions, specifications, and prices reflect our outdoor equipment accurately. However, material colors and textures may appear differently depending on your display device.

• All adventure and camping equipment should be used strictly according to the manufacturer's safety instructions.
• OpenFinder Outdoor is not liable for injuries, property damage, or losses resulting from the improper or unsafe use of our gear.
• Product availability is subject to change. If an item becomes unavailable after an order is placed, we will notify you via email to arrange a refund or substitution.

By placing an order, you represent that all personal and payment information provided is accurate, current, and complete.

Prices are listed in Bangladeshi Taka (BDT) unless otherwise specified. We reserve the right to correct pricing errors, update product costs, and cancel orders arising from typographical or technical discrepancies.

We process and dispatch all orders from our Dhaka location. Delivery times may vary depending on the destination region within Bangladesh and external logistical factors.

Risk of loss and title for the products pass to you upon our delivery to the shipping carrier. Should a package arrive damaged, you must contact us via email within 48 hours of delivery.

To maintain efficient support and a secure written record of all customer inquiries, OpenFinder Outdoor handles support exclusively via digital channels. We do not offer or publish telephone support lines.

For any questions regarding your order, returns, or these terms, please write to us at:

These terms and conditions, and any separate agreements whereby we provide you services or products, shall be governed by and construed in accordance with the laws of Bangladesh. Any disputes arising out of these terms will be subject to the exclusive jurisdiction of the courts located in Dhaka.