Legal & Compliance

Privacy Policy

At OpenFinder Outdoor, we believe in safe exploration. We are committed to protecting your personal information while providing you with durable camping and hiking equipment across Bangladesh.

Effective Date: January 1, 2026
This privacy notice details how OpenFinder Outdoor collects, uses, and safeguards the data you provide when interacting with our store, making a purchase, or contacting our customer service team in Dhaka.

1. Information We Collect

To fulfill your orders for outdoor gear and communicate effectively regarding your purchases, we collect the following limited information:

  • Your full name and billing details.
  • Your email address (the primary method of communication).
  • Your physical delivery address in Bangladesh.
  • Payment transaction IDs (we do not store full credit card numbers).

Note regarding phone numbers: OpenFinder Outdoor maintains a strict policy of operating without public phone lines for general inquiries. We do not require, collect, or store personal phone numbers for marketing or support. All communications are securely handled via email.

2. How We Use Your Data

We use your data strictly to process your orders, arrange delivery of your camping equipment, and provide post-purchase customer support. Occasionally, if you have opted in, we may send you updates about new outdoor gear arrivals or safety notices related to equipment you have purchased.

3. Data Sharing and Logistics

We do not sell, rent, or trade your personal information to third parties. Your delivery address and name are shared exclusively with our trusted local logistics partners in Bangladesh solely for the purpose of delivering your packages.

4. Your Rights and Data Deletion

You have the right to request access to the personal data we hold about you, to request corrections, or to ask for your data to be permanently deleted from our records. To exercise any of these rights, please reach out to our team via email.

5. Contact Information

If you have any questions or concerns regarding this Privacy Policy, our data collection practices, or your rights, please contact us at our Dhaka headquarters: